Privacy Policy


Welcome to Family Insurance Help. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your personal data. It also explains your rights regarding your personal information and how you can control its use.

Information We Collect

Types of Personal Information

We collect the following types of personal information:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Policy information

Methods of Collection

We collect personal information through:

  • Online forms on our website
  • Physical forms
  • Cookies and similar tracking technologies

Use of Personal Information

We use the personal information we collect to:

  • Send SMS messages about policy updates
  • Inform you about new policies and services
  • Provide customer support and respond to inquiries
  • Improve our services and customer experience

SMS Program

By providing your phone number, you consent to receive SMS messages from Family Insurance Help. These messages will include:

  • Policy updates
  • Notifications about new policies and services
  • Important information regarding your insurance coverage

Data Sharing and Third Parties

Family Insurance Help does not share your personal data with third parties for marketing or promotional purposes. We may share your information with trusted service providers who assist us in operating our website, conducting our business, or providing services to you, provided that those parties agree to keep this information confidential.

Data Storage and Protection

We store and maintain your personal information securely using industry-standard encryption and security measures. Our systems are regularly updated to protect against unauthorized access, alteration, or disclosure of your personal data.

Your Rights and Choices

Access and Correction

You have the right to access and correct your personal information. If you wish to verify, update, or correct your personal information, please contact us using the information provided below.


You have the right to opt-out of receiving SMS messages and other communications from us. To opt-out, you can:

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Family Insurance Help
4009 Corning Pl Ste E2-260 Charlotte, NC 28216
Phone: 980-272-8203

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on our website. Your continued use of our services following the posting of changes constitutes your acceptance of such changes.

Last Updated: 06-18-24